Monday, March 7th / May 16th, 2011
The Advanced ED Management Course |
| 7:30-8:00am |
Registration and Sign In |
|
| 8:00-8:15am |
Welcome and Introduction |
Bukata / Welch |
| 8:15-8:45am |
Efficient Outflow Strategies from HCA |
Suzanne Stone-Griffith |
| 8:45- 9:15am |
New Intake Models: Getting from Door to Doc! |
Shari Welch |
| 9:15-9:45am |
The Power of the Pen: Charting Options |
Rick Bukata |
| 9:45-10:15am |
Using Project Management Skills to Drive Change |
Suzanne Stone-Griffith |
| 10:15-10:30am |
Break |
|
| 10:30-11:15am |
Risky Business: Leadership for Minimizing ED Risk |
Shari Welch |
| 11:15-12:00pm |
Hospital Wide Flow Strategies that Impact the ED |
Mike Williams |
| 12:00-12:45pm |
Size Matters: Census and Acuity Predict ED Performance |
Jim Augustine |
| 12:45-2:15pm |
Lunch |
|
| 2:15-2:45pm |
Standardization: Saving Money? Improving Quality? |
Shari Welch |
| 2:45-3:15pm |
Staffing Models: Now and for the Future |
Rick Bukata |
| 3:15-3:45pm |
The Challenge of Measuring Quality in the ED |
Brent Asplin |
| 3:45-4:45pm |
Town Hall - “Success Stories: We’ll Show You Ours for Yours” |
All Faculty |
| 4:45pm |
Adjourn |
|
| 5:00-6:00pm |
EDBA Sponsored Networking Reception |
|
| |
| Tuesday, March 8th / May 17th, 2011 |
| 7:30-8:00am |
Sign In / Bonus Breakfast - The Complaint: Service Recovery Strategies |
Brent Asplin |
| 8:00-8:15am |
Questions / Comments Day 1 |
Welch / Bukata |
| 8:15-9:00am |
Information Technology: Shopping for Your System |
Todd Taylor |
| 9:00-9:30am |
Patient Satisfaction Pearls |
Kevin Klauer |
| 9:30-10:15am |
Leading Physicians Through Change |
Brent Asplin |
| 10:15-10:30am |
Break |
|
| 10:30-11:00am |
Gadgets and Gizmos |
Kevin Klauer |
| 11:00-11:45am |
Revenue Enhancing Strategies for the ED |
Mike Williams |
| 11:45-12:30pm |
ED Redesign Concepts |
Jim Augustine |
| 12:30-2:00pm |
Lunch |
|
| 2:00-3:45pm |
Track 1: Very Controversial ED Policies and Procedures |
Welch, Stone-Griffith, Klauer, Taylor |
| 2:00-3:45pm |
Track 2: Marketing Strategies for Your Emergency Department |
Bukata, Augustine, Williams, Asplin |
| Wednesday, March 9th / May 18th, 2011 |
| 7:30-8:00am |
Sign In and Continental Breakfast |
|
| 8:00-8:15am |
Questions / Comments Day 2 |
Welch / Bukata |
| 8:15-8:45am |
Crucial Conversations: With the C-Suites |
Rick Bukata |
| 8:45-9:15am |
Recruitment, Retention and Succession Strategies for Physicians |
Kevin Klauer |
| 9:15-9:45am |
Recruitment and Retention Strategies for Nurses and Staff |
Suzanne Stone-Griffith |
| 9:45-10:30am |
Information Technology: Successful Implementation |
Todd Taylor |
| 10:30-10:45am |
Break |
|
| 10:45-11:15am |
Executive Nightmares: What Keeps Administrators Up at Night |
Suzanne Stone-Griffith |
| 11:15-12:00pm |
On Call Strategies and Fair Market Value |
Mike Williams |
| 12:00-12:45 |
Legal Eagles: HIPPA, Advanced Directives and that Lawyer Stuff |
Kevin Klauer |
